Cookies are small text files that websites place on your device to remember information about your visit. Think of them as digital bookmarks that help websites recognise you when you return.

At ralpromivex, we use various tracking technologies beyond traditional cookies. These include web beacons, pixels, local storage, and session identifiers. Each serves a specific purpose in delivering our financial education services effectively.

We've designed our tracking approach to be transparent and purposeful. Every piece of data we collect serves to improve your learning experience or help us understand how people interact with our educational content.

Our tracking technologies work behind the scenes to create a more personalised learning environment. When you return to ralpromivex.com, we remember where you left off in your courses and can suggest relevant next steps.

For example, if you frequently access our budgeting materials, we might highlight new content about debt management or savings strategies. This isn't random – it's based on learning patterns we've observed among thousands of students.

We also use tracking to identify technical problems quickly. If multiple users experience slow loading times on a particular lesson, our monitoring systems alert us immediately so we can fix the issue.

Different types of data have different lifespans in our systems. Essential cookies typically last for your browser session, while preference cookies might stay for up to two years to maintain your settings.

Analytics data is aggregated and anonymised after 90 days. This means we keep the insights about learning patterns but remove personally identifiable information.

Course progress and educational achievements are stored as long as you maintain an active account with us. You can request deletion of this information at any time by contacting our support team.

• Session cookies: Deleted when you close your browser
• Preference cookies: Stored for up to 24 months
• Analytics data: Anonymised after 90 days
• Learning progress: Retained while account is active

We work with selected third-party services to enhance our educational platform. These include video hosting for our course content, analytics providers for website insights, and security services for protecting your data.

Each third-party service operates under its own privacy policy. We carefully vet these partners to ensure they meet our standards for data protection and user privacy.

Common third-party cookies on our site come from educational content providers, secure payment processors, and performance monitoring tools. These services help us deliver high-quality financial education while maintaining platform security.

Australian privacy laws give you specific rights regarding your personal data. You can request access to information we hold about you, ask for corrections to inaccurate data, or request deletion of your personal information.

You can also object to certain types of processing or request that we limit how we use your data. These rights apply to both Australian residents and international users of our platform.

To exercise these rights, simply contact us using the details below. We'll respond to your request within 30 days and guide you through the process of managing your data preferences.